Shipping & Returns

SHIPPING POLICY

MALAYSIA SHIPPING RATES

We offer FREE DELIVERY for all standard shipping within West Malaysia. You will receive your purchase within 1-3 days.

We offer an affordable flat rate of RM15 for all standard shipping for East Malaysia (Sabah & Sarawak). You will receive your purchase within 3-5 days.

SINGAPORE SHIPPING RATES

We offer standard shipping rates starting from MYR25. You will receive your purchase within 3-5 days.

RETURNS POLICY

We hope you never have the need to return a product to us. Yet should this be the case then we want to ensure that the process is as simple and hassle free as possible.

Please check that you have received the right items before opening the product package. 

Generally, we are not able to accept returns/exchanges for opened packages unless it is a contamination issue during transit. Please note that we can only refund the postage costs for returning an item where we sent you the wrong item or the item is contaminated during transit.

Please contact us at hello@clearstrength.co within 48 hours of receiving the damaged product to avoid any delays as we may need to lodge a claim with our insurers. We will always try our best but we cannot guarantee any refunds/exchanges if any incident has been reported after 48 hours.